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Equal opportunity and nondiscrimination in programs and services

  

Our vision: Everyone in Washington has full access to the opportunities, power and resources they need to flourish and achieve their full potential.

ESD's core values: Employment Security is committed to providing equal access to benefits and services. Our commitment to equitable access goes beyond legal compliance and is reflected in our values of acting with compassion and kindness for our customers, reflecting the communities we serve, valuing differences, and putting customers at the center of our decisions.

The Employment Security Department and WorkSource are equal opportunity employers/programs. Auxiliary aids and services are available upon request to individuals with disabilities. Language assistance services for limited English proficient individuals are available free of charge. Washington Relay Service 711.

 

Disability accommodations

If you are an individual with a disability and need a reasonable accommodation to apply for or receive services, or to apply for a job at ESD, please use the resources below:

Unemployment customers 
ESDGPUIAccomms@esd.wa.gov
844-395-6698

Paid Family and Medical Leave and WA Cares Fund customers
PFMLaccess@esd.wa.gov
833-494-2273

WorkSource customers
Contact your local WorkSource office

ESD job applicants
esdgphrrecruiting@esd.wa.gov
360-902-9560

We welcome your feedback on the accessibility of the ESD website. Please fill our online report form if you encounter any accessibility barriers while on the website. 

 

Language access

If you are an individual with limited English proficiency (LEP) and need assistance in a language other than English, please use the resources below:

Unemployment customers
800-410-0758
LEP unemployment insurance information

PFML customers
833-717-2273

WorkSource customers
Contact your local WorkSource office

  

Discrimination complaints

Employment Security does not discriminate on the bases of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, sex stereotyping, transgender status, and gender identity), national origin (including limited English proficiency), age, disability, or political affiliation or belief, or, against any beneficiary of, applicant to, or participant in programs financially assisted under Title I of the Workforce Innovation and Opportunity Act, on the basis of the individual’s citizenship status or participation in any WIOA Title I–financially assisted program or activity.

If you feel you have been discriminated against by ESD, you may file a complaint with:

ESD’s Equal Opportunity Office
esdgpeo@esd.wa.gov
855-836-5598 (Washington Relay Service 711)
PO Box 9046
Olympia, WA 98507

or

The Director, Civil Rights Center (CRC)
U.S. Department of Labor
200 Constitution Avenue NW, Room N-4123
Washington, DC 20210

If you feel you have been discriminated against by WorkSource, you may file a complaint with:

Your local Equal Opportunity Officer

or

ESD’s Equal Opportunity Office
esdgpeo@esd.wa.gov
855-836-5598 (Washington Relay Service 711)
PO Box 9046
Olympia, WA 98507

or

The Director, Civil Rights Center (CRC)
U.S. Department of Labor
200 Constitution Avenue NW, Room N-4123
Washington, DC 20210

 

 

Additional resources